Karl Quinsland

Senior Site Reliability Engineer | Platform & Infrastructure Automation

🔗https://karlquinsland.com
GitHub: @kquinsland LinkedIn: @karlq

Professional Summary

Senior site reliability and platform engineer specializing in production reliability, infrastructure automation, observability, and CI/CD across Kubernetes and legacy Linux environments. Builds Python tooling and Infrastructure as Code to modernize operational systems at scale, with recent work spanning centralized logging, configuration-management resilience, ephemeral integration environments, and Prometheus/Grafana observability.

Professional Experience

FlightAware
Sr. Production Support Engineer
  • Built and rolled out Vector-to-Elasticsearch logging across 700+ hosts, standardizing metadata and enabling efficient log search and analysis.

  • Made 600+ Salt agents self-recovering after master or network failures with version-aware systemd restart/backoff policies.

  • Designed GitHub Actions CI/CD pipeline to provision ephemeral Kubernetes clusters for integration and smoke tests across three services, gating automated dependency merges and extending the pattern to legacy Salt infrastructure.

  • Automated TLS-authenticated Prometheus/Grafana observability for 30+ Kafka brokers across two data centers with Salt, giving operators their best visibility in years and exposing operational outliers.

  • Co-introduced and productionized code-search platform indexing 800+ repositories; automated deployments and CI tests, and it became integral to multiple engineers' workflows.

Spree3D/SpreeAI
Sr. DevOps Engineer
  • Refactored a large legacy Terraform codebase, cutting apply cycles ~30x and reducing monthly cloud costs.

  • Designed scalable Route 53 DNS management across AWS regions with active failover and geographic routing.

  • Containerized CUDA inference workloads for EKS and deployed Loki, Grafana, Tempo, and Mimir observability across EC2/RDS, EKS, and Lambda.

Sprig
Sr. Ops Engineer/SRE
  • Modernized and consolidated Terraform-managed AWS infrastructure, reducing monthly cloud costs by thousands of dollars.

  • Architected CI/CD for infrastructure and Lambda functions, achieving a fastest merge-to-production time under 20 seconds.

  • Automated infrastructure documentation, standardized architecture decision records, and trained engineers on new IaC tooling.

Kiddom
Sr. Ops Engineer/SRE
  • Built automation for Cassandra cluster assembly, DNS, TLS certificate provisioning, and infrastructure documentation.

  • Modernized IAM and cross-account AWS resource management with Terraform and extended IaC practices to external services.

  • As the first dedicated Ops/Infra/SRE hire, expanded observability and incident reporting and initiated the migration from legacy AMI-based infrastructure to EKS.

Touchpoint Restaurant Innovations
Sr. Production Engineer/SRE
  • Built tools that automated hardware deployment and remediation across hundreds of customer-site installations.

  • Led the transition to containerized infrastructure and Elasticsearch 7, applying Terraform, Packer, Consul, Vault, Prometheus, and Grafana across the platform.

Eventbrite (via Ticketfly)
Sr. SRE, DevOps evangelist
  • Improved critical-incident response, modernized Puppet automation, and built tooling to integrate Vault with centralized authentication.

  • Designed AWS networking to securely connect Eventbrite and Ticketfly data lakes and coached engineers on networking and Terraform.

Ticketfly
Sr. SRE, DevOps Practitioner, Tools Engineer, Cloud former
  • Led Ticketfly's data-center exit and migration to AWS, redesigning infrastructure and application architecture and implementing cloud networking across private fiber, VPNs, and automated security controls.

  • Rebuilt the DevOps team and authored Chef and Ruby automation for 24x7 Tier 4 operations spanning MongoDB, MySQL, and AWS.

Technical Skills

Python: Advanced
Go: Intermediate
Rust: Beginner
Platforms: Advanced
Keywords: Linux, Amazon Web Services (AWS), Kubernetes, Elastic Kubernetes Service (EKS), Docker, systemd
Infrastructure & Delivery: Advanced
Keywords: Terraform, OpenTofu, Salt, GitHub Actions, CI/CD, Kustomize, KIND, Test Kitchen, Renovate, Packer, Vault
Observability & Data Systems: Advanced
Keywords: Prometheus, Grafana, OpenTelemetry, Elasticsearch, Vector, Loki, Tempo, Mimir, Kafka, Cassandra, Zabbix

Education

UC, Merced
Bachelor, Computer Science & Engineering